‘Diamond Solutions has given us a cast iron service and saved us money at the same time’ Simon Roberts uk BASEMEDIA

Cheaper Phone Calls

FAQs

1. Do I keep my telephone numbers?
· Yes, the only change is a 10% discount on your BT line rental.

2. What happens if there is a service issue?
· The line is still maintained by BT so you have the same high levels of service. For any issue, you contact us and we resolve any issues.

3. Do I have separate invoices for my line rental and call charges?
· No, we provide ONE invoice for your line rentals and call charges. We invoice by e-mail and provide web interrogation of your telephone bill.

4. How can you offer this service?
· Our partners have a wholesale arrangement with BT which, enables us to pass the benefits of buying power to our customers.

5. I have used LCR before what is different?
· Most companies who offer you savings on call charges send you a separate invoice for their charges and you still get One from BT. With Diamond Solutions, you get one invoice.

6. Why should I use Diamond Solutions UK?
· We are an independent supplier with vast experience in the telecommunications sector. Whilst cost is very important we are proud that we also provide SME’s with support, service and advice that helps them meet their business needs effectively.

If we have not covered your question in this section please contact us for more help and advice.