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0870 Update

From 1st August 2009, 0870 numbers will be subject to a call delivery charge and will no longer provide revenue share payments.

What does this mean to you?

• Calls made to your 0870 numbers will be charged at lower pence per minute rates; however the level of pricing hasn't yet been announced by Ofcom.


• 0870 number owners will no longer receive revenue share payments from calls made to their number. Instead, number owners will pay pence per minute call delivery charges. Again, the level of pricing hasn't yet been announced by Ofcom.

What are your options?

• Keep the same number - The changes provide better clarity of pricing and protection for consumers and will be strictly enforced under Ofcom regulation. Therefore if you need to keep the same number, you will unfortunately have to pay the new call delivery charges. Callers will pay a lower charge which may encourage more calls into your business.


• Change your number - If you wish to maintain your revenue share payments, you will need to change your number to either a 0871/2/3 number or 0843/4. Diamond Solutions UK can provide competitive revenue share rates and provision new numbers within a week. Click here for info on 0871/2/3 numbers.

The new pricing structure will be communicated to our customers as soon as it is confirmed by OFCOM. This is expected to take place in June.

Should you have any queries regarding your phone numbers and the options available to you, please contact Diamond on 0845 217 7500 or email us.